Version update date: [September 8, 2026]
Version effective date: [September 15, 2026]
Moga Technology Co., Ltd ("we", "our" or "us") appreciates your interest in us and our products and services. Your privacy is of paramount importance to us, and we are committed to maintaining the trust you place in our brand.
The data controller responsible for the processing of personal data described in this policy is Moga Technology Co., Ltd, a private company with limited liability incorporated under the laws of China, with its registered office located at 6-201 Room, business street, Huashan Road, Longshan district, Economic and Technological Development Area, Wuhu, Anhui.
In this Privacy Policy, we provide comprehensive information about the processing of personal data when you visit our website. However, this Privacy Policy does not apply to:
1. The processing of personal data when you use our products or services outside of this website (if any);
2. Your use of third-party services in our website, which are subject to their own individual privacy policies;
3. The processing of our employee personal data.
In this Privacy Policy, we will explain to you:
1. What personal data do we collect and how do we use it?
2. With whom will we share this data?
3. How do we transfer your data outside your region?
4. What rights do you have in relation to your personal data?
5. How long do we retain your data?
6. How do we protect your data?
7. How do we protect the privacy of children?
8. How can you contact us and make a request?
9. How will we update this Privacy Policy?
1. What personal data do we collect and how do we use it?
We use the collected personal data when you visit our website to manage and meet with your information requests, to make our website as effective as possible, and to protect our IT systems from attacks and other illegal activities.
When you browse our website:
We use cookies and similar technologies to process certain types of information, including your unique identifiers, access and behavioral data, session information, technical information, and user preferences. The specific data collected depends on your cookie consent choices. For more information about cookies, please read our Cookie Notice.
Essential cookies are necessary for you to use our website. For non-essential cookies, we only install them after obtaining your consent.
When you submit a purchase or consultation request:
When you submit a purchase related or consultation request via our website form, we collect personal data including Last Name, First Name, Email Address, Phone Number, Company Name Or Personal Consultation/Purchase(Optional), Contact Address(Optional), City Name(Optional), Country/Region(Optional), Message(Optional). This information is stored on our servers for the purpose of processing your purchase or consultation request and communicating with you regarding relevant business opportunities.
When you submit an investment promotion or business partnership request:
When you submit an investment promotion-related or business partnership request via our website form, we collect personal and corporate data including Company Name, Company Address, Distribution Country, Contact Name, Email Address, Phone Number, Business/Partnership Needs (Optional). This information is stored on our servers for the purpose of processing your investment or partnership request and communicating with you regarding relevant business opportunities.
2. With whom will we share this data?
We do not sell or trade your personal data with third parties and we strive to protect your privacy. However, we may disclose such data to or such data may become accessible or known to all or any of the following persons or entities under certain necessary circumstances:
2.1 Service providers
We engage trusted third-party service providers that help us provide website services solely on our behalf and according to our strict instructions. These providers provide the technical infrastructure necessary to operate the website. They are contractually bound to protect your data and cannot use it for their own purposes.
| Categories | Reasons |
| IT providers | To supply general business support systems, such as software and data storage providers. |
| Cloud service providers | To provide cloud service. |
2.2 Business partners
We share specific data with third-party partners whose services are integrated into our service. Once the data is shared, these partners may process it as data controllers to deliver their specific services to you. Their processing is governed by their own privacy policies, and we encourage you to review them.
| Categories | Reasons |
| Analytics partners (Cookie Providers) | To better understand your individual user behaviour on our websites. |
2.3 Our Corporate Group
As a global company, our service is supported by certain entities within our corporate group. These entities process your data as necessary to provide certain functions, such as security, research and development, analytics, customer and technical support.
2.4 Law enforcement and government authorities
To fulfil our legal obligations, we may be required to disclose information in response to subpoenas, court orders, or lawful requests from government authorities conducting investigations. This includes compliance with law enforcement requirements, regulatory inquiries, and the verification or enforcement of our policies and procedures. We may also disclose information in emergency situations to prevent or halt potentially illegal, unethical, or legally actionable activities. When we receive a request for personal data from a law enforcement authority, we assess the necessity and proportionality of the requested information.
3. How do we transfer your data outside your region?
Your personal data will be stored and processed on cloud servers located in Hong KongS. Our affiliates in Mainland China will access this data to provide technical support, system administration.
We ensure such cross-border transfers are conducted under appropriate safeguards to protect your privacy in accordance with this policy and applicable laws.
4. What rights do you have in relation to your personal data?
In accordance with applicable data protection law, you may have the following rights in respect of your personal data. We will consider all the below requests and provide our response within a reasonable period (and in any event within any time required by applicable law). You may contact us through the contact information as set forth in Section 8.
Please note however that under certain circumstances these rights may be restricted. If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make. Importantly, your rights regarding personal data may vary depending on the jurisdiction.
Please consult your local data protection laws to determine what rights may be available to you, as well as the specific applicable conditions and requirements.
l Right to be Informed: You have the right to obtain clear information regarding the identity of the party requesting your data, the legal basis and purpose for processing your personal data, and the accountability of the requesting party. We will provide you with this information, including details on the legality of processing, types of data collected, retention period, and your rights, at the point of collecting your personal data.
l Right to Access: You have the right to access and obtain a copy of your personal data held by us, subject to applicable laws and regulations.
l Right to Rectification: You have the right to complete, update, and/or correct any errors or inaccuracies in your personal data.
l Right to Restrict Processing: You have the right to restrict the processing of your personal data, proportionate to the processing purposes.
l Right to Data Portability: You have the right to obtain and/or use your personal data from us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible.
l Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw that consent at any time.
l Right to Complain and Seek Redress: You have the right to file a complaint with the relevant supervisory authority and/or seek compensation through legal channels for violations of your personal data rights. However, we would appreciate it if you first contact us to try to solve your issue.
l Right to Erasure: You have the right to request that we delete your personal data. We will fulfill your request unless the retention of the data is necessary for compliance with a legal obligation to which we are subject, or for the establishment, exercise, or defense of legal claims, or as otherwise permitted by applicable data protection laws.
You may exercise your data subject rights by contacting us via email or mail.
5. How long do we retain your data?
We retain data related to our provided services in accordance with legal obligations. We retain the data we collect from or about you for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer necessary for these purposes, we either delete it or retain it in an anonymized form. In determining the appropriate retention period, we take into account various criteria, including the type of services requested by or provided to you, the nature of our relationship with you, the potential impact on the services we provide to you if we delete certain data about you, and the retention periods mandated by law.
6. How do we protect your data?
We strive to maintain high security standards and have implemented robust technical and organizational measures to protect your data, in accordance with the current, general state of technology. We ensure that your personal data is adequately secured against loss, falsification or unauthorized access. However, please note that the transmission of information via the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee 100% security of your data transmitted to us.
Once we have received your personal data, we use strict procedures and security features to prevent unauthorized access. In the unfortunate event of a personal data incident, we will report it and take remedial measures in accordance with the requirements of the law and regulatory authorities.
7. Privacy of children
We do not knowingly collect or use any personal data from children without prior, verifiable consent which is given or authorized by the holder of parental responsibility over the child. We do not knowingly allow children to communicate with us or use any of our online services.
If you become aware that a child has provided us with personal data, please contact us: sales@aimoga-robot.com. We will take all reasonable measures to delete the information as soon as possible and to not use such information for any purpose, except where necessary to protect the safety of the child or others as required by law.
8. How can you contact us and make a request?
If you have any questions about the processing of your personal data, we recommend reading through this Privacy Policy first. To make a query, raise a concern, or exercise your data subject rights, please feel free to contact us via:
E-mail Address:sales@aimoga-robot.com
Mailing Address: 6-201 Room, business street, Huashan Road, Longshan district, Economic and Technological Development Area, Wuhu, Anhui
We take your privacy seriously and aim to respond to you within one month or within the timeline specified by the relevant local privacy protection law, after confirming your identity.
If you believe that we have not adequately addressed your complaints or concerns, you have the right to lodge a complaint with a competent data protection authority.
9. How will we update this Privacy Policy?
We may update this Privacy Policy, for example, to reflect changes in our business operations and measures for protecting personal data. If we make changes to this Privacy Policy, we will notify you. Where changes to this Privacy Policy significantly impact the nature of our data processing or have a substantial effect on you, we will provide sufficient advance notice, allowing you the opportunity to exercise any applicable rights.
