[{"data":1,"prerenderedAt":6},["ShallowReactive",2],{"after-sales-policies-en":3},{"privacy":4,"cookie":5},"\u003Cp style=\"text-align: center;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Dear user:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Thank you for choosing the Mornine developed by AiMOGA. To protect your after-sales rights, AiMOGA will provide after-sales services to you in accordance with this Mornine Product After-sales Service Policy (Chinese mainland) .  Please read this Policy carefully and completely before placing an order, and check for updates during use. If you have any questions, you can contact AiMOGA for support through the following official channels:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">\u003Cstrong>• \u003C\u002Fstrong>\u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>Official website: www.aimoga-robot.com\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">\u003Cstrong>• \u003C\u002Fstrong>\u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>Customer service email: support@aimoga-robot.com\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1. Product Acceptance Notes\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1.1 On-site Acceptance\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">To protect your rights, unpack and inspect the package immediately when the delivery staff is present.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">a) Check if the outer packaging is intact and look for any signs of resealing;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">b) Verify that the contents match the Packing List (including Mornine , batteries, standby station (with power adapter), installation tools, etc.);\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">c) Check for visible scratches, cracks, deformation, moisture, or unusual noises in the host and its accessories;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">d) Upon initial startup, verify the robot's indicator lights illuminate properly, voice announcements are clear, and shutdown functions perform normal self-checks.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1.2 Abnormal Handling\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If you notice any abnormalities, please:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">a) Immediately issue a damage report to the logistics team and document the incident with photos or video;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">b) Submit the damaged record form, photos\u002Fvideos, order number, and SN code via the service email within 48 hours;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">c) Preserve the product in its original condition (including packaging and contents) to allow AiMOGA or third-party testing agencies to reproduce the issue.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If the user fails to provide feedback within the deadline or discards the packaging without authorization,AiMOGA reserves the right to treat it as undetectable logistics damage, and the user shall bear all associated losses.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1.3 Acceptance upon receipt\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If you or your authorized representative complete the receipt and do not file a written objection within 48 hours, the product's appearance, quantity, model, specifications, and basic functions will be deemed compliant with the agreement. AiMOGA will not process claims for damages caused by logistics, but this does not affect standard warranty repair services for malfunctions.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">2. \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Warranty coverage\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">2.1 \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">warranty certificate\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">When warranty periods overlap, the longest warranty period applies.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1. Purchase invoice: Sales invoice or receipt issued by AiMOGA;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">2. Delivery date: The warranty period begins on the day after the product is received.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">2.2 \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">product performance failure\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If a device malfunctions due to following the user manual or AiMOGA's official guidelines, AiMOGA or its authorized service provider will provide free after-sales repair services.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">The device cannot power on or is not properly powered\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Unstable standing and walking of the machine\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">The emergency stop button is not working or has a delayed response\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Other functional failures cause the device to malfunction\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">2.3 Non-warranty Scope\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">a) Exceeding the warranty period;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">b) Damage caused by improper user operation, including but not limited to drops, compression, liquid immersion, violent use, and failure to follow the instructions for installation, use, and operation;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">c) Using non-original components or unauthorized replacement battery packs, which may cause product malfunction or damage;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">d) Damage caused by human factors rather than product defects, such as the robot colliding with hard objects or falling due to operational errors, with visible impact marks or scratches on the body;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">e) Unauthorized modification, disassembly, or opening of the product; self-repair or component replacement without official guidance; or circuit modifications not following the official manual, along with improper use of battery packs and chargers, which may result in product damage.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">f) Damage caused by handling in harsh or unsuitable environments, including:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Severe environmental conditions including strong magnetic interference, rainy weather, sandstorms, wetlands, and complex terrain;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Sharp and rugged terrain;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Surfaces with minimal friction, such as ice or glass;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Environments that cause mutual interference with other wireless devices (such as WiFi);\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">g) Damage caused by overloading beyond the robot's safe load capacity, or by operating it violently or non-violently beyond its interference resistance limit;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">h) Compulsory operation of aged or damaged components, or using defective battery packs with insufficient capacity, resulting in inadequate discharge and product damage;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">i) The robot shows visible signs of dust, sand, water, or metal powder intrusion, or exhibits noticeable water stains on its surface or interior due to exposure to humid conditions, with corrosion marks appearing on components and circuit boards.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">3. Types and Procedures of After-sales Service\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">3.1 Self-assessment of Problem Diagnosis\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Users can access the FAQ through the official website or scan the QR code to perform self-diagnosis.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">3.2 On-site Maintenance Service\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If the product is confirmed to be defective by AiMOGA, you can contact after-sales team through the official website, service email, or by scanning the QR code. AiMOGA will provide repair services.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If the product fails to meet the free repair criteria after inspection, you may choose to pay for repairs or return the defective product. AiMOGA will charge you for inspection, materials, labor, and shipping based on your choice and the specific issue.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">3.3 Service Types\u003C\u002Fspan>\u003C\u002Fp>\u003Ctable style=\"width: 475px;table-layout: fixed;height:0\">\u003Ccolgroup contenteditable=\"false\">\u003Ccol width=\"128\">\u003Ccol width=\"257\">\u003Ccol width=\"90\">\u003C\u002Fcolgroup>\u003Ctbody>\u003Ctr style=\"height: 18px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">type of service\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"2\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Service provider\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr style=\"height: 18px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Chinese mainland area\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Overseas Area\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr style=\"height: 18px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Delivery Training services\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr style=\"height: 18px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Technical Support Services\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA&Distributor\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr style=\"height: 19px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">After-sales service\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA&Distributor\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003C\u002Ftbody>\u003C\u002Ftable>\u003Cp style=\"text-align: center;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">4. Data and Privacy\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">4.1 The maintenance process may involve reading system logs and other data, which is solely for fault analysis. AiMOGA pledges not to disclose user privacy and will automatically delete temporary copies upon completion of maintenance.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">5. Warranty and Fees\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">5.1 For repairs beyond the warranty period, the payment model is \"parts cost + labor cost + travel expenses\".\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">6. Limitation of Liability\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">6.1 Data and Compatibility\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>AiMOGA shall not be liable for data loss, damage, or leakage caused by product failures, cyberattacks, or third-party software\u002Fhardware installations, nor shall it be responsible for any resulting compatibility issues.\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">6.2 Indirect losses\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>In no event shall AiMOGA be liable for any compensation regarding profits, business revenue, goodwill, anticipated savings, or other indirect, incidental, or consequential losses. The total compensation (if any) shall be limited to the actual price you paid for the product.\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">6.3 Mandatory Exceptions\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">The above restrictions do not affect the liability for compensation for personal injury (including death) or direct losses to real estate and tangible movable property, as stipulated by mandatory laws and borne by AiMOGA.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">7. Policy Changes and Dispute Resolution\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>7.1 AiMOGA reserves the right to modify this policy due to business adjustments or changes in national regulations. The revised terms will take effect immediately upon publication on the official website without prior notice.\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>7.2 This policy shall be governed by the laws of the People's Republic of China mainland. In the event of any dispute, the parties shall first attempt amicable negotiation; if no agreement is reached, either party may file a lawsuit with the competent People's Court at the domicile of Moga Technology Co., Ltd.\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">For any matters not covered by this policy, users may contact AiMOGA's service email or online customer support on the official website. AiMOGA reserves the final right of interpretation within the scope of the law.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If you have any questions before receiving after-sales service, please contact us.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">This after-sales clause is only applicable to the Chinese mainland. The after-sales policies in other countries or regions shall be subject to local laws.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>","\u003Cp style=\"text-align: center;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Dear user:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Thank you for choosing the robot dog Argos developed by AiMOGA. To protect your after-sales rights, AiMOGA will provide after-sales services to you in accordance with this Argos Product After-sales Service Policy (Chinese mainland) . Please read this Policy carefully and completely before placing an order, and check for updates during use. If you have any questions, you can contact AiMOGA for support through the following official channels:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">\u003Cstrong>• \u003C\u002Fstrong>\u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>Official website: www.aimoga-robot.com\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">\u003Cstrong>• \u003C\u002Fstrong>\u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>Customer service email: support@aimoga-robot.com\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1. Product Acceptance Notes\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1.1 On-site acceptance\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">To protect your rights, unpack and inspect the package immediately when the logistics staff is present.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">a) Check if the outer packaging is intact and look for any signs of resealing;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">b)  Verify that the contents match the Packing List  (including Argos, batteries, power adapters, etc.);\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">c) Check for visible scratches, cracks, deformation, moisture, or unusual noises in the host and its accessories;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">d) Upon initial startup, verify the Argos's indicator light functions properly, the voice announcement is clear, and the shutdown process performs normal self-check.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1.2 Abnormal Handling\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If you notice any abnormalities, please:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">a) Immediately issue a damage report to the logistics team and document the incident with photos or video;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">b) Submit the damaged record form, photos\u002Fvideos, order number, and SN code via the service email within 48 hours;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">c) Preserve the product in its original condition (including packaging and contents) to allow AiMOGA or third-party testing agencies to reproduce the issue.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If the user fails to provide feedback within the deadline or discards the packaging without authorization, AiMOGA reserves the right to treat it as undetectable logistics damage, and the user shall bear all associated losses.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1.3 Acceptance upon receipt\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If you or your authorized representative complete the receipt and do not file a written objection within 48 hours, the product's appearance, quantity, model, specifications, and basic functions will be deemed compliant with the agreement. AiMOGA will not process claims for damages caused by logistics, but this does not affect standard warranty repair services for malfunctions.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">2. \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Warranty coverage\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">2.1 \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">warranty certificate\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">When warranty periods overlap, the longest warranty period applies.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">1. Purchase invoice: Sales invoice or receipt issued by AiMOGA;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">2. Delivery date: The warranty period begins on the day after the product is received.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: justify;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">2.2 product performance failure\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If a device malfunctions due to following the user manual or AiMOGA's official guidelines, AiMOGA or its authorized service provider will provide free after-sales repair services.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">The device cannot power on or is not properly powered\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Unstable standing and walking of the machine\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Other functional failures cause the device to malfunction\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">2.3 Non-warranty Scope\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">a) Exceeding the warranty period;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">b) Damage caused by improper user operation, including but not limited to drops, compression, liquid immersion, violent use, and failure to follow the instructions for installation, use, and operation;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">c) Using non-original components or unauthorized replacement battery packs, which may cause product malfunction or damage;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">d) Damage caused by human factors rather than product defects, such as the Argos colliding with hard objects or falling due to operational errors, with visible impact marks and scratches on the body.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">e) Unauthorized modification, disassembly, or opening of the product; self-repair or component replacement without official guidance; or circuit modifications not following the official manual, along with improper use of battery packs and chargers, which may result in product damage.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">f) Damage caused by handling in harsh or unsuitable environments, including:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Severe environmental conditions including strong magnetic interference, rainy weather, sandstorms, wetlands, and complex terrain;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Sharp and rugged terrain;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Surfaces with minimal friction, such as ice or glass;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: 微软雅黑;\">• \u003C\u002Fspan>\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Environments that cause mutual interference with other wireless devices (such as WiFi);\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">g) Damage caused by overloading beyond the Argos's safe load capacity, or by operating it violently or non-violently beyond its interference resistance limit;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">h) Compulsory operation of aged or damaged components, or using defective battery packs with insufficient capacity, resulting in inadequate discharge and product damage;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">i) The Argos shows clear signs of dust, sand, water, or metal powder intrusion, or exhibits visible water stains on its surface and interior due to exposure to humid conditions, with corrosion marks appearing on components and circuit boards.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">3. Types and Process of After-sales Service\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">3.1 Self-assessment of Problem Diagnosis\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Users can access the FAQ through the official website or scan the QR code to perform self-diagnosis.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">3.2 On-site Maintenance Service\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If the product is confirmed to be defective by AiMOGA, you can contact after-sales team through the official website, service email, or by scanning the QR code. AiMOGA will provide repair services.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If the product fails to meet the free repair criteria after inspection, you may choose to pay for repairs or return the defective product. AiMOGA will charge you for inspection, materials, labor, and shipping based on your choice and the specific issue.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">3.3 Service Types\u003C\u002Fspan>\u003C\u002Fp>\u003Ctable style=\"width: 475px;table-layout: fixed;height:0\">\u003Ccolgroup contenteditable=\"false\">\u003Ccol width=\"128\">\u003Ccol width=\"257\">\u003Ccol width=\"90\">\u003C\u002Fcolgroup>\u003Ctbody>\u003Ctr style=\"height: 18px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">type of service\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"2\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Service provider\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr style=\"height: 18px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Chinese mainland area\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"background-color: rgb(207, 206, 206); border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Overseas Area\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr style=\"height: 18px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Delivery Training services\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr style=\"height: 18px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">Technical Support Services\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA&Distributor\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr style=\"height: 19px\">\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">After-sales service\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA\u003C\u002Fspan>\u003C\u002Ftd>\u003Ctd colspan=\"1\" rowspan=\"1\" width=\"auto\" style=\"border-style: solid;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">AiMOGA&Distributor\u003C\u002Fspan>\u003C\u002Ftd>\u003C\u002Ftr>\u003C\u002Ftbody>\u003C\u002Ftable>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">4. Data and Privacy\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">4.1 The maintenance process may involve reading system logs and other data, which is solely for fault analysis. AiMOGA pledges not to disclose user privacy and will automatically delete temporary copies upon completion of maintenance.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">4.2 We recommend users to back up their data and clear sensitive information by restoring factory settings before sending for repair. AiMOGA will not back up your data and is not liable for any data loss.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">5. Warranty and Fees\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">5.1 For repairs beyond the warranty period, the payment model is \"parts cost + labor cost + travel expenses\".\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">6. Limitation of Liability\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">6.1 Data and Compatibility\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>AiMOGA shall not be liable for data loss, damage, or leakage caused by product failures, cyberattacks, or third-party software\u002Fhardware installations, nor shall it be responsible for any resulting compatibility issues.\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">6.2 Indirect losses\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>In no event shall AiMOGA be liable for any compensation regarding profits, business revenue, goodwill, anticipated savings, or other indirect, incidental, or consequential losses. The total compensation (if any) shall be limited to the actual price you paid for the product.\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">6.3 Mandatory Exceptions\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">The above restrictions do not affect the liability for compensation for personal injury (including death) or direct losses to real estate and tangible movable property, as stipulated by mandatory laws and borne by AiMOGA.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">7. Policy Changes and Dispute Resolution\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>7.1 AiMOGA reserves the right to modify this policy due to business adjustments or changes in national regulations. The revised terms will take effect immediately upon publication on the official website without prior notice.\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">\u003Cstrong>7.2 This policy shall be governed by the laws of the People's Republic of China mainland. In the event of any dispute, the parties shall first attempt amicable negotiation; if no agreement is reached, either party may file a lawsuit with the competent People's Court at the domicile of Moga Technology Co., Ltd.\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">For any matters not covered by this policy, users may contact AiMOGA's service email or online customer support on the official website. AiMOGA reserves the final right of interpretation within the scope of the law.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">If you have any questions before receiving after-sales service, please contact us.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cspan style=\"font-size: 10.5pt; font-family: "Times New Roman";\">This after-sales clause is only applicable to the Chinese mainland. The after-sales policies in other countries or regions shall be subject to local laws.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align: left;\">\u003Cbr>\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>\u003Cp>\u003Cbr>\u003C\u002Fp>",1790064668073]